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Terms & Conditions

Online Card Payments

1) Visa, Master and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

2) PIHMAA use sophisticated methods to protect your credit card information. In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that PIHMAA offers you the highest standards of security currently available on the internet so as to ensure that your transaction, personal information is private, safe and secure. Card/net banking information is not received in PIHMAA website. The transaction is directly with the payment gateway, who use technologies to safeguard your information - Please see the payment gateway's terms & conditions.

3) If the payment on the credit card is declined for some reason, alternate payment instructions are available on the website. Or, you may contact PIHMAA via mail.

Transaction Confirmation

1) You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact us on or on payment gateway helpline